FAQ

Our business name is MELBOURNE CBD LOCKSMITHS. Please note that there are several businesses with similar names in the area. To ensure you are contacting us directly, we recommend searching for our exact business name—MELBOURNE CBD LOCKSMITHS—on Google Maps and selecting the listing that matches our name precisely. If the arrangement of the words differs, it is not our company. We do not use a call centre. When you contact us, you will speak directly with one of our team members who can assist you promptly. Additionally, we operate with only one landline number. If you have dialled a different number, you have not reached our company. If you have any questions or need assistance, please don’t hesitate to get in touch with us directly.

Pricing for rekeying locks can vary considerably depending on the type of lock and key profile. Because of this, it is difficult to provide a general price for this service. To receive an accurate quote, we recommend emailing us with photos of your lock, door, and current key. This information will help us deliver prompt and precise pricing. As a guideline, rekeying a basic lock typically starts at $85, while rekeying a glass door bottom-fitted lock starts at $270. Please note that a call-out fee will also apply, depending on the time the service is required. We will always confirm the total cost with you before finalizing your booking. If you have any questions or require further assistance, please feel free to contact us.

We regret to inform you that we do not offer apartment key or fob copying services. In most cases, apartment keys are restricted and can only be duplicated by the locksmith whose details are listed on the key head. We recommend contacting the designated locksmith directly to inquire about obtaining a copy of your key. For access fobs, you will need to contact your building’s body corporate or management office for assistance. If you have any further questions, please feel free to reach out to us.